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Applet Download error with JRE V1.6.0_24
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jainpa
Visitor

Joined: Mar 16, 2011
Messages: 1
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In my web application, an Applet is being downloaded. I was working alright until JRE Version 1.6.0_22.

With the recent release of V1.6.0_24, the following error is detected:
"There is a problem in the loaded applet. Please close all browser windows and log-in again"

Screen dump of the error message is attached.

It seems it is due to a new security restriction introdcued around cached clients.

Is there any work around. Presently we are going back to earlier version?

Thanks

erm2.JPG
 Description Error msg Download
 Filesize 11 kb
 Downloaded:  686 time(s)


jainpa
tommy
Pheox Support

Joined: May 30, 2005
Messages: 148
Offline

Hi Jainpa,

I've not tried JCAPI with JRE 1.6.0_24, so I can't certainly give you any good answers right now. I'll install it and make some applet tests to confirm your findings.

Meanwhile, I would like you to supply as much as possible of the following information:
1. The version of JCAPI you're using.
2. The stack trace generated by your client JRE (right-click on the java icon in your system tray and choose "Open 1.6.0_24 system window", and the Java console will open). Then download your applet again and an exception stack trace should be displayed in the console.
3. The output from executing method JCAPIUtil.getEnvironmentInfo() from within your Java applet. For more info, see page 35 in the JCAPI User's Guide.
4. A minimal applet which triggers your error.

We will try to get as close as possible to emulate your environment in order to reproduce your problem.

Thanks.

Regards,
Tommy
tommy
Pheox Support

Joined: May 30, 2005
Messages: 148
Offline

I've now executed our applet tests with Java 1.6.0_24 and JCAPI 1.2.5 on a fully patched Windows 7 machine. No problems was detected. It just works.

If you need more help with your issue, then provide the info I requested for in the previous post.
 
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